CRA gave accurate tax info to 17% of individual callers: AG report
Auditor General Karen Hogan’s report said most callers waited an average of 31 minutes, with just 18 per cent of calls meeting the CRA service standard of within 15 minutes.
CRA says it’s on track to meet call centre targets by deadline
The Canada Revenue Agency says it has improved call centre delays and is on track to meet a December targets set by the federal Minister of Finance.
Automatic tax-filing for low-income Canadians coming in 2025 budget: Carney
The measures will be rolled out in the upcoming federal budget, scheduled to be tabled on November 4, Prime Minister Mark Carney said.
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Federal union expands campaign against Canada Revenue Agency cuts
The “Canada on Hold” campaign was launched last month with a focus on CRA call centres but has now been expanded to draw attention to staffing cuts across the agency.
Federal union expands campaign against Canada Revenue Agency cuts
The “Canada on Hold” campaign was launched last month with a focus on CRA call centres but has now been expanded to draw attention to staffing cuts across the agency.
Tax consultant charged after Edmonton man’s $32K disability refund vanishes: ‘Just so relieved’
An Edmonton tax consultant accused of stealing more than $32,000 from her former client is now facing charges and will appear in court in October.
Need to disclose a tax mistake? The CRA says these coming changes will help
New changes announced to the CRA’s Voluntary Disclosures Plan could make it easier to find ‘some financial relief’ during the next tax filing season.
Wait times at ‘bloated and Byzantine’ CRA frustrates Canadians, B.C. MP says
“What we know is that when you owe the government money, they have no problem getting ahold of you,” Gord Johns, MP for Courtenay-Alberni, told Global News.
CRA needs 100-day plan to fix ‘unacceptable’ services, minister orders
The Canada Revenue Agency has been given 100 days to improve services for Canadians after consultations with the federal Minister of Finance and National Revenue.