Mailing in your taxes? CRA says changes are coming amid push to digital
The CRA says it’s making changes that could impact some tax filers who want to continue using paper forms and documents as it looks to shift towards a fully
CRA says it’ll hire 1,700 call centre staff ahead of busy tax season
Melanie Serjak, CRA assistant commissioner, told reporters Wednesday the agency is aiming to reach a total of about 4,500 agents to handle a “very high forecast” in demand.
Canada’s federal income tax brackets are changing in 2026
Changes could be coming next year for Canadian taxpayers that could see some paying less income tax as the result of a cut to the lowest income bracket.
CRA says AI will help boost call centre accuracy for taxpayers seeking info
A senior CRA official told MPs the agency is looking to roll out more ‘senior and standardized’ training and introduce ‘automation’ to improve the accuracy of CRA agents’ advice.
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- Mailing in your taxes? CRA says changes are coming amid push to digital December 12, 2025
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